I’ll start with my cool job to get the ball rolling.
If you’ve ever had to reach a doctor, a funeral director, a towing company or a farm veterinarian in the middle of the night (and who hasn’t had a cow emergency at 3am?), then you’ve probably dealt with an answering service. My company serves about 200 customers, and if you need to reach someone after hours, we do our best to hook you up with the right person.
The cool thing about my job is that there is a lot of downtime in the office when the phones aren’t ringing and it gives me plenty of hours to watch TV, help youtube videos go viral, and write this blog. Because I run the operations, I don’t have too many hours that I am officially scheduled to work so as long as everyone else is healthy and not having a crisis that prevents them from coming in. For the most part I enjoy talking to people and helping them to get the help and information they need, and it’s always gratifying when a grateful caller takes the time to thank me for helping out.
The things that suck about my job are the things that anyone who has ever dealt with the public would expect: a fair percentage of the calls that I take involve people who are: a) old; b) whiny and demanding; c) not bright enough to comprehend the phrase “the office is closed”; and (all to often) e) all of the above. And yes, any time someone calls out for a shift, it’s up to me to be at a terminal answering the calls.
The money is alright, and the business is connected to my house so while I can’t get away from it without leaving town, at least I don’t have to deal with the hassle of a commute. On the whole, I think it’s a pretty cool job and if you have any questions about what an answering service really does or how they work, or what kind of funky computerized bells and whistles we’ve got then ask away!
How about your cool job? Want to tell me about it and be featured on the blog? Get in touch!